Transform member engagement, reduce churn and lower the cost of claims per member.
Empower plan members and their caregivers to take an active role in their health, increasing engagement and reducing claims.
Supporting Member Longevity
By offering PrimeHealth to plan members and their families, you can greatly enhance their overall healthcare experience. PrimeHealth equips patients and caregivers with the tools they need to be well-prepared for appointments, leading to more efficient consultations and reducing the administrative burden on healthcare providers. This partnership supports a more streamlined, patient-centered care approach, which can contribute to improved health outcomes and increased satisfaction among your members.
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A pragmatic approach to patient-centred care
PrimeHealth presents a unique opportunity to insurance providers supporting older adults and their families. While other digital health solutions may provide patient access to health records, many cause more anxiety than help because they merely offer technical data meant for healthcare professionals and are not specifically designed for the patient experience.
PrimeHealth is the personal health record designed specifically for the needs of older adults and their family caregivers, not as an afterthought. Secure and compatible with all modern EHRs, PrimeHealth is patient communication and support that truly puts the patient at the centre.
Partnership
Whether offered to plan members as a subsidized user-pay option, or as a fully reimbursable expense, PrimeHealth is a premium service you can offer to reduce churn and minimize claim expenses. Choose between PMP (per-member-per-month) or PPU (pay-per-user) annual subscriptions, we will work with you to add more cost-effective value to your retirement and employee group plans.
As a standalone personal health record solution, you can start offering PrimeHealth almost immediately. We also offer configurable integration options with EHRs and insurance ERP systems, adding a dimension of patient and HCP provided data that does not exist anywhere else.
Once integrated, PrimeHealth is also a valuable remote patient monitoring platform, helping you determine the success and cost-effectiveness of your other value-added services, such as other digital health and mental health solutions, online pharmacy, and telehealth, by providing patient and HCP reported data.
Did You Know?
88%
of older adults don't feel they have adequate knowledge about their health to help them make basic health-related decisions.*
79%
of diagnostic errors are related to the patient-clinician encounter and up to 56 percent of these errors are related to miscommunication.*
84%
of family caregivers feel they need more information or support to effectively help their loved ones.
* From caregiver.com
Features for Insurance
Member Engagement
Most patient portal solutions have incredibly low engagement. Why? Because, most are populated with data and content that are meant for clinicians—such as lab results, x-rays, and possibly clinical notes—not lay people. While we believe a patient should have access to this type of information, it does little to inform them or help them understand or remember clinicians' instructions. PrimeHealth is a personal health record that the clinician can contribute to, empowering the patient and family members to be more proactive in their healthcare and improving outcomes.
Remote Patient Monitoring
Post-discharge and post-appointment patient progress is often a black box. Most data, experiences, and insights that are recorded by the patient and family are forgotten by the next follow-up appointment, or lost to written notes and journals. PrimeHealth can continue treatment and monitoring beyond the point of care, giving the clinician the ability to review collected data and insights. The app can also be used as an engaging and usable way to disseminate care plans to patients, clients, and family members.
Platform and Data Integration
The insurance industry is evolving, with many payers expanding their services into not just underwriting and reimbursements, but also providing healthcare services. Whatever you offer plan members within your health portfolio, from telehealth to digital health and digital mental health solutions, online pharmacy, or any number of SDoH services, we can integrate to give you patient reported insights to understand which of your services and interventions are really moving the needle by improving member health outcomes.
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